These general conditions of sale are strictly applied to all sales of products made in Spain, to individuals and companies.
Any request made to IBÉRICOS CREGO necessarily implies, as an essential, decisive and essential condition, the unreserved acceptance by the Customer of the General Sales Conditions of IBÉRICOS CREGO in force on the day on which the corresponding order is placed.
In addition, the Client acknowledges that the acceptance of these conditions will imply the application of these to the request to which they refer, as well as to any subsequent request, with the exception of those cases in which new conditions are brought to their attention by IBÉRICOS CREGO. The fact that IBÉRICOS CREGO does not resort at any time to any of the present conditions can not be interpreted nor will it be equivalent to waiving recourse to them in the future or in the past.
Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions that are contrary to this.
The prices published in IBÉRICOS CREGO are in Euros and are valid except for typographical errors. All prices include the VAT included on the day of the order, any change of VAT rate will be automatically applied to the prices of the products for sale at IBÉRICOS CREGO.
3- Payment Modes
When making the order, the customer can freely choose to pay the purchases made in IBÉRICOS CREGO by: Bank Transfer, Pay-pal and Virtual POS (MASTER CARD OR VISA card).
The offers submitted by IBÉRICOS CREGO are valid within the limit of available stocks. IBÉRICOS CREGO reserves the right to modify the product assortment depending on the difficulties imposed by its suppliers.
The photographs, graphics and descriptions of the products offered for sale are only indicative and do not commit in any way to the seller IBÉRICOS CREGO.
The products purchased will be delivered to the person and to the address indicated in the order.
By default, the invoices will be sent to the email address indicated by the client at the time of his registration in IBÉRICOS CREGO.
The Seller sends the orders to its customers through different urgent transport companies of recognized national and international prestige. The transport periods can be altered by extraordinary incidents in the carrier and by difficulties in the delivery of the merchandise.
On Saturdays, Sundays and holidays there will be no delivery or delivery of orders.
However, your delay will not imply or cancel the order or compensation.
An order is considered delivered at the time the carrier delivers the package or packages to the customer and the customer signs the delivery receipt. It is up to the customer to check the status of the goods upon receipt and indicate any anomalies on the delivery receipt.
The buyer must specify the desired delivery address, whether it is his home, office or center where he wants the product delivered to him. The delivery date at the customer’s address depends on the availability of the chosen product and the shipping area. However, the delivery is usually made within a period of 2/3 working days from the moment of confirmation of payment for purchases made with a Credit Card and from the moment of receipt of proof of payment for purchases by Prior Transfer (sending proof of payment: firstname.lastname@example.org).
6- Return and cancellation policies
The Seller does not guarantee to its customers the availability or delivery time of the products offered on its website, except for the products in which a certain guarantee is expressly cited. The catalog that is shown is merely indicative since the manufacturers or distributors do not communicate in advance the stocks or guarantee delivery times.
This situation prevents the Seller from being able to accurately inform its customers about the availability of the products as well as to guarantee a certain delivery time, which, in any case, will depend on the time it takes the manufacturer or the distributor to supply the product.
6-1 Return of goods:
All products sold may be returned within 7 days from the date of delivery. The product must be in perfect condition, unused and with its original seal and original packaging intact.
To make the return you just have to contact us through the email at email@example.com indicating your order number. You will receive the necessary instructions for the return.
6-2 Cancellation of order:
The Seller guarantees its customers the possibility of canceling their order at any time and without any cost provided that the cancellation is communicated before the order has been made available to the carrier for shipment.
In the case of an annulment after the order is released, the customer will be responsible for the shipping costs as well as the return costs of this same order.
For any incident related to the return of items from our store you can contact via email: firstname.lastname@example.org or by phone 923581583.
7- Obligations of the client
The client of the Seller undertakes at all times to provide truthful information about the data requested in the user registration forms or the execution of the order, and to keep them updated at all times.
The client undertakes to accept all the provisions and conditions contained in these General Contracting Conditions, understanding that they include the best possible service will for the type of activity carried out by the Seller.
The customer agrees to enable the delivery of the requested order by providing a delivery address where the requested order can be delivered within the usual schedule of delivery of goods (Monday to Friday from 10:00 a.m. to 1:30 p.m. and from 16 p.m. 00 to 18:00). In case of default by the customer of this obligation, the Seller will not have any responsibility for the delay or impossibility of delivery of the order requested by the customer.
8- Applicable legislation and competent jurisdiction
The purchases made with the Seller are subject to the legislation of Spain.
In case of any conflict or discrepancy, the applicable jurisdiction will be that of the Courts or Tribunals of the Seller.
* For shipments to the rest of EUROPE, contact us.